Refund & returns.
Everything we make is custom-printed and made to order, so we do things a little differently: you approve a proof before we print, and your order is fully guaranteed against defects, our production errors, and shipping damage.
Custom & made to order
Every bandana and every piece of merch is printed specifically for your order — there is no pre-made stock. Because each item is personalized, custom orders cannot be returned or refunded for a change of mind, an ordering mistake (wrong size, color, or quantity), or artwork you supplied and approved.
That is exactly why we send a digital proof before we print. Nothing goes on fabric until you review and approve it, so you can catch anything before production starts. Please check your proof carefully — sizes, spelling, colors, and layout.
Our quality guarantee
We stand behind our work 100%. If your order arrives with a factory defect, a production or printing error on our part, or was damaged in shipping, we will refund, reprint, or replace it at no cost to you.
We also guarantee our blanks: our 68×68 thread-count bandanas are softer and heavier than the thinner 63×54 count many competitors sell, backed by a money-back quality guarantee.
Report a problem with your order
If something is wrong, contact us within 7 days of delivery so we can make it right quickly. Email info@wholesaleforeveryone.com or call 800-355-1131 and include your name, phone number, order number, and a photo of the issue.
When the return is due to our error, a defect, or shipping damage, we cover return shipping. For any other approved return, return shipping is the customer's responsibility, and original and return shipping costs are non-refundable. After 30 days, no refunds can be given.
Non-returnable items
- Custom, personalized, or made-to-order items — except where the item is defective, damaged in shipping, or printed in error by us.
- Items that have been worn, washed, altered, or modified.
- Items damaged by customer misuse or neglect.
- Items not purchased from Custom Bandanas.
- Items reported more than 30 days after delivery.
Shipping information
We ship within the United States and to most other countries, with UPS and USPS options — USPS is usually best on smaller orders, UPS on larger ones. You can compare live rates in your cart before checkout and choose during checkout.
- All orders require 1–3 business days of processing before shipment. We don't process orders on weekends or holidays, and same-day shipping isn't guaranteed.
- UPS does not deliver to P.O. Boxes.
- Military APO/FPO orders are welcome — choose USPS for shipping.
- Rush orders: additional shipping (and any applicable rush charges) apply, and standard processing time still applies. Contact us for Saturday delivery rates and options.
- International orders: you are responsible for all import duties, broker fees, bond fees, and taxes.
Questions about this policy? Email info@wholesaleforeveryone.com or call 800-355-1131.
We're here to help
Reach our team about an order, a proof, or a return — real people, ready to sort it out.
